Clear terms for using KPA services.

Effective 28 September 2026

1. When these terms apply

These terms apply to the KPA public website, training applications, practitioner directory, events and reviews.

2. Public directory, events and client reviews

A directory listing confirms only the practitioner's public KPA status at the time checked. It is not an endorsement of a particular service or a guarantee of outcomes. Public profiles and practitioner event listings require current eligibility, the necessary consent and KPA approval.

Public profiles may link to a practitioner's Google reviews page. Those reviews are hosted and controlled by Google, are not KPA testimonials and are not approved or verified by KPA.

Reviews must describe a genuine personal experience and must not include private client information, medical details, abuse, unlawful material or misleading claims. KPA checks every submission before publication. Reviews are not selected according to their star rating: both positive and critical experiences may be published when they meet the same standards. KPA administrators may reject or remove content that does not meet these requirements. Reviewers can request removal through the contact page.

3. Training and health information

Public website and KPA knowledge content is educational. It does not replace appropriate individual screening or professional healthcare. Training applications begin a conversation and do not guarantee acceptance, certification or an outcome. Any separate training contract or course-specific terms supplied before booking will also apply to that course.

4. Availability and responsibility

We use reasonable care in providing the services but cannot promise uninterrupted access or that every item will remain available indefinitely. Planned maintenance, security work or events outside reasonable control may interrupt access. We will act reasonably to restore service and address material problems.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or a consumer's statutory rights.

5. Governing law and disputes

These terms are governed by the law of England and Wales. A consumer living elsewhere keeps any mandatory protections and rights to use courts available under the law that applies to them. Please contact us first so we have a fair opportunity to resolve a concern; doing so does not restrict a person's right to seek an independent remedy.

6. Changes and contact

We may update these terms for legal, security or service reasons. The effective date above shows the current version.

Questions and complaints can be sent through the contact page or to kambopractitioneralliance@gmail.com.